Terms of Use | PhaQaro<\/title><\/p>\n<style>\n:root{\n --theme-primary:#0B1F3A;\n --theme-secondary:#0B1F3A;\n --ink:#15171c;\n --muted:#646a73;\n --line:#dfe3e8;\n --soft:#f6f7f8;\n --paper:#ffffff;\n --paper-alt:#fbfbfc;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.7}\na{color:var(--theme-primary);font-weight:750;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:4px}\n.wrap{max-width:1240px;margin:0 auto;padding:0 26px 70px}\n.identity{min-height:54px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);font-size:.82rem;color:var(--muted);letter-spacing:.02em}\n.identity strong{color:var(--ink);font-weight:850}\n.cover{display:grid;grid-template-columns:150px minmax(0,1fr);border-bottom:1px solid var(--ink);min-height:240px}\n.cover-code{display:flex;align-items:flex-end;padding:30px 22px 34px 0;border-right:1px solid var(--line);color:var(--theme-primary);font-size:clamp(3.5rem,8vw,7rem);font-weight:900;line-height:.82;letter-spacing:-.07em}\n.cover-copy{padding:42px 0 34px 40px;display:flex;flex-direction:column;justify-content:flex-end}\n.eyebrow{margin-bottom:14px;color:var(--theme-primary);font-size:.72rem;font-weight:900;text-transform:uppercase;letter-spacing:.14em}\nh1{margin:0;max-width:900px;font-size:clamp(2.6rem,6vw,5.8rem);line-height:.94;letter-spacing:-.055em}\n.cover-copy p{max-width:820px;margin:18px 0 0;color:var(--muted);font-size:1.02rem}\nh2{margin:0 0 12px;font-size:clamp(1.45rem,2.6vw,1.9rem);line-height:1.2;letter-spacing:-.025em}\nh3{margin:0 0 8px;font-size:1.06rem;line-height:1.3}\np{margin:0 0 14px;color:var(--muted)}\nul,ol{margin:8px 0 0;padding-left:21px;color:var(--muted)}\nli{margin:5px 0} li::marker{color:var(--theme-secondary)}\n.meta-band{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-bottom:1px solid var(--line)}\n.meta-band>div{min-height:94px;padding:20px 20px 20px 0;border-right:1px solid var(--line)}\n.meta-band>div+div{padding-left:20px} .meta-band>div:last-child{border-right:0}\n.meta-band span{display:block;margin-bottom:5px;color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.1em;font-weight:850}\n.meta-band strong{display:block;color:var(--ink);font-size:1.02rem}\n.doc-grid{display:grid;grid-template-columns:230px minmax(0,1fr);gap:50px;padding-top:36px}\n.side-index{align-self:start;position:sticky;top:18px}\n.side-index .label{margin-bottom:11px;color:var(--muted);font-size:.71rem;font-weight:900;text-transform:uppercase;letter-spacing:.11em}\n.side-index a{display:block;padding:9px 0;border-top:1px solid var(--line);color:var(--ink);font-size:.9rem;text-decoration:none;font-weight:700}\n.side-index a:last-child{border-bottom:1px solid var(--line)}\n.side-index a:hover{color:var(--theme-primary)}\n.section{padding:30px 0;border-top:1px solid var(--line)}\n.section:first-child{border-top:0;padding-top:0}\n.section-head{display:grid;grid-template-columns:58px minmax(0,1fr);gap:18px;align-items:start}\n.secno{font-size:.78rem;font-weight:900;color:var(--theme-primary);letter-spacing:.08em}\n.section-body{padding-left:76px;max-width:900px}\n.note{margin:18px 0;padding:17px 20px;border-left:4px solid var(--theme-primary);background:var(--soft);color:var(--muted)}\n.note strong{color:var(--ink)}\n.duo{display:grid;grid-template-columns:1fr 1fr;gap:30px}\n.trio{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}\n.fact-list{margin:16px 0;border-top:1px solid var(--ink)}\n.fact{display:grid;grid-template-columns:minmax(170px,.65fr) minmax(0,1.35fr);gap:26px;padding:14px 0;border-bottom:1px solid var(--line)}\n.fact b{color:var(--ink)}\n.fact span{color:var(--muted)}\n.table-wrap{overflow-x:auto;border-top:1px solid var(--ink);border-bottom:1px solid var(--line);-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:680px;border-collapse:collapse;background:#fff}\nth,td{padding:13px 14px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}\nth{background:var(--soft);color:var(--ink);font-size:.76rem;text-transform:uppercase;letter-spacing:.07em}\ntd{color:var(--muted)}\n.badge{display:inline-flex;align-items:center;min-height:28px;padding:3px 9px;border:1px solid var(--line);background:#fff;color:var(--theme-primary);font-size:.76rem;font-weight:900;text-transform:uppercase;letter-spacing:.07em}\n.footer-note{margin-top:44px;padding:20px 0;border-top:1px solid var(--ink);color:var(--muted);font-size:.9rem}\n@media(max-width:900px){\n .wrap{padding:0 18px 52px} .cover{grid-template-columns:90px minmax(0,1fr);min-height:210px} .cover-copy{padding-left:24px} .doc-grid{grid-template-columns:1fr;gap:24px} .side-index{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px} .side-index .label{grid-column:1\/-1} .duo,.trio{grid-template-columns:1fr} .meta-band{grid-template-columns:1fr 1fr} .meta-band>div:nth-child(2){border-right:0} .meta-band>div:nth-child(n+3){border-top:1px solid var(--line)}\n}\n@media(max-width:560px){\n body{font-size:15px} .wrap{padding:0 14px 42px} .identity{align-items:flex-start;flex-direction:column;justify-content:center;gap:2px;padding:10px 0} .cover{grid-template-columns:1fr;min-height:0} .cover-code{min-height:86px;align-items:center;border-right:0;border-bottom:1px solid var(--line);padding:18px 0;font-size:3.6rem} .cover-copy{padding:28px 0} .meta-band{grid-template-columns:1fr} .meta-band>div,.meta-band>div+div{min-height:0;padding:14px 0;border-right:0;border-top:1px solid var(--line)} .meta-band>div:first-child{border-top:0} .section-head{grid-template-columns:42px minmax(0,1fr);gap:12px} .section-body{padding-left:54px} .fact{grid-template-columns:1fr;gap:4px} .side-index{grid-template-columns:1fr}\n}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.terms-index{display:flex;flex-wrap:wrap;gap:8px;padding:24px 0;border-bottom:1px solid var(--line)}.terms-index a{display:inline-flex;align-items:center;min-height:34px;padding:4px 10px;border:1px solid var(--line);text-decoration:none;color:var(--ink);font-size:.78rem}.terms-book{max-width:980px;margin:0 auto;padding-top:20px}.article{display:grid;grid-template-columns:100px minmax(0,1fr);gap:30px;padding:30px 0;border-bottom:1px solid var(--line)}.article-num{font-size:2.25rem;line-height:1;color:var(--theme-primary);font-weight:900;letter-spacing:-.04em}.article p:last-child,.article ul:last-child{margin-bottom:0}.article .mini{margin-top:13px;padding:14px 16px;background:var(--soft);border-left:3px solid var(--theme-secondary)}@media(max-width:620px){.article{grid-template-columns:56px minmax(0,1fr);gap:16px}.article-num{font-size:1.55rem}}\n<\/style>\n<p><main class=\"wrap\"><\/p>\n<div class=\"identity\"><strong>PhaQaro<\/strong><span>Last updated: 15 September 2026<\/span><\/div>\n<header class=\"cover\">\n<div class=\"cover-code\">06<\/div>\n<div class=\"cover-copy\"><span class=\"eyebrow\">Terms & Conditions<\/span><\/p>\n<h1>Terms of Use<\/h1>\n<p>The terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights.<\/p>\n<\/div>\n<\/header>\n<div class=\"terms-index\" aria-label=\"Terms section index\"><a href=\"#t01\">01<\/a><a href=\"#t02\">02<\/a><a href=\"#t03\">03<\/a><a href=\"#t04\">04<\/a><a href=\"#t05\">05<\/a><a href=\"#t06\">06<\/a><a href=\"#t07\">07<\/a><a href=\"#t08\">08<\/a><a href=\"#t09\">09<\/a><a href=\"#t10\">10<\/a><a href=\"#t11\">11<\/a><a href=\"#t12\">12<\/a><a href=\"#t13\">13<\/a><a href=\"#t14\">14<\/a><a href=\"#t15\">15<\/a><a href=\"#t16\">16<\/a><a href=\"#t17\">17<\/a><a href=\"#t18\">18<\/a><a href=\"#t19\">19<\/a><a href=\"#t20\">20<\/a><a href=\"#t21\">21<\/a><a href=\"#t22\">22<\/a><a href=\"#t23\">23<\/a><a href=\"#t24\">24<\/a><a href=\"#t25\">25<\/a><a href=\"#t26\">26<\/a><a href=\"#t27\">27<\/a><a href=\"#t28\">28<\/a><a href=\"#t29\">29<\/a><a href=\"#t30\">30<\/a><\/div>\n<div class=\"terms-book\">\n<section class=\"article\" id=\"t01\">\n<div class=\"article-num\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to use of the website operated under the brand <strong>PhaQaro<\/strong> and to purchases made through the website, subject to mandatory applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t02\">\n<div class=\"article-num\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>Use the website lawfully and do not interfere with its operation, security or other users. Access may be restricted where reasonably necessary to protect the website, customers or legal interests.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t03\">\n<div class=\"article-num\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>We aim to present product descriptions, images and other product information clearly. Minor display differences may arise from devices or screens. Mandatory statutory rights relating to product conformity remain unaffected.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t04\">\n<div class=\"article-num\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website pricing configuration. Customs duties and import charges, where applicable, are separate from product-price tax treatment.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t05\">\n<div class=\"article-num\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>An order is a request to purchase the items submitted through checkout. Order details should be reviewed before submission.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t06\">\n<div class=\"article-num\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order may be accepted after the required order and payment checks are completed. If an order cannot be accepted, any required payment reversal or refund will be handled through the applicable payment process.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t07\">\n<div class=\"article-num\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are normally processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t08\">\n<div class=\"article-num\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request cancellation before dispatch by contacting support@phaqaro.com. Once an order has been dispatched, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t09\">\n<div class=\"article-num\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request a delivery-address change before dispatch by contacting support@phaqaro.com. After dispatch, changes cannot be guaranteed and may depend on the carrier.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t10\">\n<div class=\"article-num\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through Stripe. The primary card methods shown are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional payment options may be available where displayed on the Payment or Checkout page.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t11\">\n<div class=\"article-num\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ when the order does not reach the free-shipping threshold.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t12\">\n<div class=\"article-num\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders reaching 50 qualify for free standard shipping.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t13\">\n<div class=\"article-num\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t14\">\n<div class=\"article-num\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. Delivery estimates may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. This estimate is not a guaranteed delivery date.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t15\">\n<div class=\"article-num\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t16\">\n<div class=\"article-num\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>For international orders, applicable customs duties, import charges or customs handling charges imposed by the destination country are the customer\u2019s responsibility unless mandatory applicable law requires otherwise.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t17\">\n<div class=\"article-num\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears lost, contact support@phaqaro.com. We will review tracking information and investigate with the relevant carrier. Reasonable delivery information may be requested where necessary. If the parcel is confirmed lost, an appropriate resolution will be offered by reshipment or refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t18\">\n<div class=\"article-num\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>For orders where EU distance-selling consumer rules apply, the consumer generally has a 14-day statutory right of withdrawal from receipt of the goods without needing to give a reason. This statutory right is separate from the normal commercial return policy.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t19\">\n<div class=\"article-num\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For goods covered by the normal return policy, contact support@phaqaro.com within 14 calendar days after receipt to register the return. Do not send goods to Room 204, No. 1, Fengxianglou First Lane, Humen Town<br \/>\nDongguan City Guangdong Province 523899<br \/>\nChina unless the return instructions specifically direct you there. The registered address is not automatically the return address.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t20\">\n<div class=\"article-num\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For an eligible change-of-mind or other non-defective return, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant covers the applicable return shipping cost. No restocking fee is charged.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t21\">\n<div class=\"article-num\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For a normal non-defective exchange, the customer pays the return shipping cost and the replacement shipment cost. For damaged, defective, incorrect or incomplete goods, the merchant covers the applicable return and replacement shipping costs.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t22\">\n<div class=\"article-num\">22<\/div>\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>If goods are damaged, defective, incorrect or incomplete, contact customer support. Normal change-of-mind conditions do not limit mandatory statutory rights relating to non-conforming goods.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t23\">\n<div class=\"article-num\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds are generally returned to the original payment method. Our internal processing target is within 7 business days after returned goods are received and the necessary review is completed, subject to all mandatory statutory refund deadlines. A bank, card issuer or payment provider may require additional time to display the refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t24\">\n<div class=\"article-num\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If made-to-order, custom-made or clearly personalised goods are offered, they may be excluded from the normal change-of-mind return or statutory withdrawal right where applicable law permits. This does not exclude rights relating to defective, damaged, incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t25\">\n<div class=\"article-num\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits or excludes Mandatory Statutory Consumer Rights that cannot lawfully be limited or excluded. For an applicable EU statutory withdrawal, required standard original delivery costs are refunded in accordance with consumer law. If a customer selected a more expensive delivery option than the least expensive standard method offered, the additional supplementary delivery cost may be excluded where applicable law permits.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t26\">\n<div class=\"article-num\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website content, layout, text, graphics and other materials may be protected by applicable intellectual-property laws. Use of the website does not transfer ownership of protected materials.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t27\">\n<div class=\"article-num\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited. Any permitted limitation operates only to the extent allowed by applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t28\">\n<div class=\"article-num\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal data is handled in accordance with the Privacy Policy and Cookie Policy and applicable data-protection law.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t29\">\n<div class=\"article-num\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The Last updated date identifies the current version displayed on the website.<\/p>\n<\/div>\n<\/section>\n<section class=\"article\" id=\"t30\">\n<div class=\"article-num\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>For order, shipping, return, refund, exchange, payment or general support, contact support@phaqaro.com. For privacy and data-protection matters, contact privacy@phaqaro.com.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Last updated: 06 Terms & Conditions Terms of Use The terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights. 010203040506070809101112131415161718192021222324252627282930 01 Scope These Terms of Use apply to use of the website operated under the brand and to purchases made through the website, subject to mandatory applicable […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24333,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24333"}],"wp:attachment":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":20581,"date":"2026-07-23T14:00:50","date_gmt":"2026-07-23T14:00:50","guid":{"rendered":"https:\/\/source.kitsid.com\/bsite\/?page_id=20581"},"modified":"2026-09-15T07:58:58","modified_gmt":"2026-09-15T07:58:58","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/phaqaro.com\/bsite\/terms-of-use\/","title":{"rendered":"Terms Of Use"},"content":{"rendered":"

<\/p>\n