{"id":23538,"date":"2026-08-24T10:19:26","date_gmt":"2026-08-24T10:19:26","guid":{"rendered":"https:\/\/source.kitsid.com\/bsite\/shipping-policy\/"},"modified":"2026-09-15T07:58:58","modified_gmt":"2026-09-15T07:58:58","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/phaqaro.com\/bsite\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p><!doctype html><\/p>\n<p><title>Shipping Policy | PhaQaro<\/title><\/p>\n<style>\n:root{\n  --theme-primary:#0B1F3A;\n  --theme-secondary:#0B1F3A;\n  --ink:#15171c;\n  --muted:#646a73;\n  --line:#dfe3e8;\n  --soft:#f6f7f8;\n  --paper:#ffffff;\n  --paper-alt:#fbfbfc;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:var(--paper);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.7}\na{color:var(--theme-primary);font-weight:750;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:4px}\n.wrap{max-width:1240px;margin:0 auto;padding:0 26px 70px}\n.identity{min-height:54px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);font-size:.82rem;color:var(--muted);letter-spacing:.02em}\n.identity strong{color:var(--ink);font-weight:850}\n.cover{display:grid;grid-template-columns:150px minmax(0,1fr);border-bottom:1px solid var(--ink);min-height:240px}\n.cover-code{display:flex;align-items:flex-end;padding:30px 22px 34px 0;border-right:1px solid var(--line);color:var(--theme-primary);font-size:clamp(3.5rem,8vw,7rem);font-weight:900;line-height:.82;letter-spacing:-.07em}\n.cover-copy{padding:42px 0 34px 40px;display:flex;flex-direction:column;justify-content:flex-end}\n.eyebrow{margin-bottom:14px;color:var(--theme-primary);font-size:.72rem;font-weight:900;text-transform:uppercase;letter-spacing:.14em}\nh1{margin:0;max-width:900px;font-size:clamp(2.6rem,6vw,5.8rem);line-height:.94;letter-spacing:-.055em}\n.cover-copy p{max-width:820px;margin:18px 0 0;color:var(--muted);font-size:1.02rem}\nh2{margin:0 0 12px;font-size:clamp(1.45rem,2.6vw,1.9rem);line-height:1.2;letter-spacing:-.025em}\nh3{margin:0 0 8px;font-size:1.06rem;line-height:1.3}\np{margin:0 0 14px;color:var(--muted)}\nul,ol{margin:8px 0 0;padding-left:21px;color:var(--muted)}\nli{margin:5px 0} li::marker{color:var(--theme-secondary)}\n.meta-band{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-bottom:1px solid var(--line)}\n.meta-band&gt;div{min-height:94px;padding:20px 20px 20px 0;border-right:1px solid var(--line)}\n.meta-band&gt;div+div{padding-left:20px} .meta-band&gt;div:last-child{border-right:0}\n.meta-band span{display:block;margin-bottom:5px;color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.1em;font-weight:850}\n.meta-band strong{display:block;color:var(--ink);font-size:1.02rem}\n.doc-grid{display:grid;grid-template-columns:230px minmax(0,1fr);gap:50px;padding-top:36px}\n.side-index{align-self:start;position:sticky;top:18px}\n.side-index .label{margin-bottom:11px;color:var(--muted);font-size:.71rem;font-weight:900;text-transform:uppercase;letter-spacing:.11em}\n.side-index a{display:block;padding:9px 0;border-top:1px solid var(--line);color:var(--ink);font-size:.9rem;text-decoration:none;font-weight:700}\n.side-index a:last-child{border-bottom:1px solid var(--line)}\n.side-index a:hover{color:var(--theme-primary)}\n.section{padding:30px 0;border-top:1px solid var(--line)}\n.section:first-child{border-top:0;padding-top:0}\n.section-head{display:grid;grid-template-columns:58px minmax(0,1fr);gap:18px;align-items:start}\n.secno{font-size:.78rem;font-weight:900;color:var(--theme-primary);letter-spacing:.08em}\n.section-body{padding-left:76px;max-width:900px}\n.note{margin:18px 0;padding:17px 20px;border-left:4px solid var(--theme-primary);background:var(--soft);color:var(--muted)}\n.note strong{color:var(--ink)}\n.duo{display:grid;grid-template-columns:1fr 1fr;gap:30px}\n.trio{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}\n.fact-list{margin:16px 0;border-top:1px solid var(--ink)}\n.fact{display:grid;grid-template-columns:minmax(170px,.65fr) minmax(0,1.35fr);gap:26px;padding:14px 0;border-bottom:1px solid var(--line)}\n.fact b{color:var(--ink)}\n.fact span{color:var(--muted)}\n.table-wrap{overflow-x:auto;border-top:1px solid var(--ink);border-bottom:1px solid var(--line);-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:680px;border-collapse:collapse;background:#fff}\nth,td{padding:13px 14px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}\nth{background:var(--soft);color:var(--ink);font-size:.76rem;text-transform:uppercase;letter-spacing:.07em}\ntd{color:var(--muted)}\n.badge{display:inline-flex;align-items:center;min-height:28px;padding:3px 9px;border:1px solid var(--line);background:#fff;color:var(--theme-primary);font-size:.76rem;font-weight:900;text-transform:uppercase;letter-spacing:.07em}\n.footer-note{margin-top:44px;padding:20px 0;border-top:1px solid var(--ink);color:var(--muted);font-size:.9rem}\n@media(max-width:900px){\n .wrap{padding:0 18px 52px} .cover{grid-template-columns:90px minmax(0,1fr);min-height:210px} .cover-copy{padding-left:24px} .doc-grid{grid-template-columns:1fr;gap:24px} .side-index{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px} .side-index .label{grid-column:1\/-1} .duo,.trio{grid-template-columns:1fr} .meta-band{grid-template-columns:1fr 1fr} .meta-band&gt;div:nth-child(2){border-right:0} .meta-band&gt;div:nth-child(n+3){border-top:1px solid var(--line)}\n}\n@media(max-width:560px){\n body{font-size:15px} .wrap{padding:0 14px 42px} .identity{align-items:flex-start;flex-direction:column;justify-content:center;gap:2px;padding:10px 0} .cover{grid-template-columns:1fr;min-height:0} .cover-code{min-height:86px;align-items:center;border-right:0;border-bottom:1px solid var(--line);padding:18px 0;font-size:3.6rem} .cover-copy{padding:28px 0} .meta-band{grid-template-columns:1fr} .meta-band&gt;div,.meta-band&gt;div+div{min-height:0;padding:14px 0;border-right:0;border-top:1px solid var(--line)} .meta-band&gt;div:first-child{border-top:0} .section-head{grid-template-columns:42px minmax(0,1fr);gap:12px} .section-body{padding-left:54px} .fact{grid-template-columns:1fr;gap:4px} .side-index{grid-template-columns:1fr}\n}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.ship-track{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin:34px 0;border-top:1px solid var(--ink);border-bottom:1px solid var(--ink)}.milestone{position:relative;padding:26px 24px 28px 0}.milestone+ .milestone{padding-left:24px;border-left:1px solid var(--line)}.milestone .dot{display:grid;place-items:center;width:36px;height:36px;margin-bottom:18px;border:1px solid var(--theme-primary);color:var(--theme-primary);font-weight:900}.milestone b{display:block;margin-bottom:7px;color:var(--ink);font-size:1.08rem}.milestone p{font-size:.9rem}.ship-ledger{display:grid;grid-template-columns:1fr 1fr;gap:0;border-top:1px solid var(--line)}.ship-section{padding:28px 28px 28px 0;border-bottom:1px solid var(--line)}.ship-section:nth-child(even){padding-left:28px;border-left:1px solid var(--line)}@media(max-width:820px){.ship-track,.ship-ledger{grid-template-columns:1fr 1fr}.milestone:nth-child(3){border-left:0}.milestone:nth-child(n+3){border-top:1px solid var(--line)}}@media(max-width:560px){.ship-track,.ship-ledger{grid-template-columns:1fr}.milestone,.milestone+ .milestone,.ship-section,.ship-section:nth-child(even){padding:20px 0;border-left:0}.milestone+ .milestone{border-top:1px solid var(--line)}}\n<\/style>\n<p><main class=\"wrap\"><\/p>\n<div class=\"identity\"><strong>PhaQaro<\/strong><span>Last updated: 15 September 2026<\/span><\/div>\n<header class=\"cover\">\n<div class=\"cover-code\">08<\/div>\n<div class=\"cover-copy\"><span class=\"eyebrow\">Delivery &amp; Tracking<\/span><\/p>\n<h1>Shipping Policy<\/h1>\n<p>Order processing, dispatch, estimated transit, shipping fees, tracking, carriers and international delivery information.<\/p>\n<\/div>\n<\/header>\n<div class=\"meta-band\">\n<div><span>Standard shipping<\/span><strong>6$<\/strong><\/div>\n<div><span>Free shipping<\/span><strong>50<\/strong><\/div>\n<div><span>Tracking<\/span><strong>All orders<\/strong><\/div>\n<div><span>Possible carriers<\/span><strong>DHL \u00b7 UPS \u00b7 FedEx \u00b7 USPS \u00b7 YunExpress<\/strong><\/div>\n<\/div>\n<div class=\"ship-track\">\n<section class=\"milestone\"><span class=\"dot\">1<\/span><b>Processing<\/b><\/p>\n<p>1\u20133 business days after the order is placed.<\/p>\n<\/section>\n<section class=\"milestone\"><span class=\"dot\">2<\/span><b>Dispatch<\/b><\/p>\n<p>Within 3 business days.<\/p>\n<\/section>\n<section class=\"milestone\"><span class=\"dot\">3<\/span><b>Transit<\/b><\/p>\n<p>Estimated 7\u201315 business days after dispatch.<\/p>\n<\/section>\n<section class=\"milestone\"><span class=\"dot\">4<\/span><b>Delivery<\/b><\/p>\n<p>Final delivery timing depends on destination and carrier operations.<\/p>\n<\/section>\n<\/div>\n<div class=\"ship-ledger\">\n<section class=\"ship-section\">\n<h2>Shipping fee<\/h2>\n<p>Standard shipping is 6$. Orders reaching 50 qualify for free standard shipping.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Estimated transit<\/h2>\n<p>Estimated transit time is 7\u201315 business days after dispatch. This is an estimate and not a guaranteed delivery date or guaranteed arrival time.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Carriers<\/h2>\n<p>DHL, UPS, FedEx, USPS or YunExpress may be used. The carrier for an individual order may depend on destination, shipping route and operational arrangements.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch when tracking data becomes available.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Address accuracy<\/h2>\n<p>Please provide a complete and accurate delivery address at checkout. Incorrect or incomplete details may delay delivery.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Address changes<\/h2>\n<p>Before dispatch, an address change may be requested through support@phaqaro.com. After dispatch, a change cannot be guaranteed and may depend on the carrier.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Delivery delays<\/h2>\n<p>Delivery estimates may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. These circumstances do not limit mandatory statutory obligations.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Lost parcels<\/h2>\n<p>If a parcel has not arrived for an extended period or appears lost, contact support@phaqaro.com. We review tracking information and investigate with the relevant carrier. Reasonable delivery information may be requested where necessary. If the parcel is confirmed lost, an appropriate resolution will be offered by reshipment or refund. The customer will not be required to bear responsibility for a shipment loss confirmed through this process.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Customs and import duties<\/h2>\n<p>For international orders, applicable customs duties, import charges or customs handling charges imposed by the destination country are the customer\u2019s responsibility unless mandatory applicable law requires otherwise.<\/p>\n<\/section>\n<section class=\"ship-section\">\n<h2>Customer support<\/h2>\n<p>For shipping, tracking, address changes or delivery questions, contact support@phaqaro.com.<\/p>\n<\/section>\n<\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy | Last updated: 08 Delivery &amp; Tracking Shipping Policy Order processing, dispatch, estimated transit, shipping fees, tracking, carriers and international delivery information. Standard shipping6 Free shipping TrackingAll orders Possible carriersDHL \u00b7 UPS \u00b7 FedEx \u00b7 USPS \u00b7 YunExpress 1Processing 1\u20133 business days after the order is placed. 2Dispatch Within 3 business days. 3Transit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23538","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/23538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/comments?post=23538"}],"version-history":[{"count":1,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions"}],"predecessor-version":[{"id":24331,"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/pages\/23538\/revisions\/24331"}],"wp:attachment":[{"href":"https:\/\/phaqaro.com\/bsite\/wp-json\/wp\/v2\/media?parent=23538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}