Payment Methods
Payment processing, supported primary card brands, authorization, security, taxes, currency and refunds.
Payment processing
Payment details are submitted through the checkout payment flow and processed by Stripe and the relevant payment networks.
Payment authorization
Your card issuer or payment provider may authorize, decline or request additional verification for a transaction.
Payment declines
If a payment is declined, check the information entered and contact your bank or card issuer where appropriate. Customer support cannot override an issuer’s authorization decision.
Payment security
Payments use secure payment-processing mechanisms through the checkout flow. Do not send a full card number, CVV/CVC, PIN or security code through ordinary customer-service email.
Taxes
Displayed product prices include applicable tax according to the website’s pricing configuration. Customs duties and import charges are separate where applicable.
Currency
The website uses the currency symbol €. Review the amount and currency shown at checkout before submitting payment.
Refunds
Approved refunds are generally returned to the original payment method. Our internal processing target is within 7 business days after returned goods are received and the necessary review is completed, subject to mandatory statutory refund deadlines.
Payment support
For payment support, contact support@phaqaro.com without including sensitive card-security information.